Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Campbell House
2022-06-23
Person
4
5
0
Review of Understanding and Managing Emotions Group
23rd June 2022
I felt like imortant topics were covered
Suggested improvements
N/A
Campbell House
2022-06-23
Person
4
5
0
Review of Understanding and Managing Emotions Group
23rd June 2022
Modular was good I’ve learnt alot
Suggested improvements
Bit more time as some bits where rush I feel
2022-12-28 15:33:58
Response from Campbell House
Thank you for your feedback. We're sorry to hear you felt rushed. We recognise the each session covers a lot of material and are continually evaluating how we balance session content. We'll take your feedback into account. We're also exploring ways in which members can access materials between sessions to enable us to use time more effectively whilst in group.
2022-06-29 14:47:40
Response from Campbell House
Thank you for your comment which I have passed to the course tutors. Please feel free to ask as many questions as you need to clarify things. Best wishes, Hugh Jones, Patient Experience Manager.
Campbell House
2022-06-23
Person
5
5
0
Review of IAPT Talking Therapies Northants
23rd June 2022
I would like to put on record my sincere and heartfelt thanks to [name removed]. She was extremely compassionate, caring and professional and provided much needed advice and guidance. I am so please that i reached out and feel massively positive and confident of overcoming my Anxiety challenges. Often people are very quick to complain and don't always say thanks - so THANKS x
Suggested improvements
Everything was great, i really appreciate it....
Campbell House
2022-06-23
Person
5
5
0
Review of IAPT Talking Therapies Northants
23rd June 2022
[name removed] helped me to achieve my goals.
I feel I'm in much better place than i was.
I'm now going apply all the learning and strategies for the session independently.
Suggested improvements
the only thing - waiting times can be shorter.
2022-06-29 14:57:52
Response from Campbell House
Thank you for your kind words. We are actively working to reduce waiting times. Best wishes Hugh Jones, Patient Experience Manager
Campbell House
2022-06-22
Person
5
5
0
Review of Understanding and Managing Emotions Group
22nd June 2022
They group just gives me so many different things to help me
Suggested improvements
Nothing
Campbell House
2022-06-21
Person
5
5
0
Review of IAPT Talking Therapies Northants
21st June 2022
I feel that the service that I received from [name removed] was exemplary she is a real asset to the service. [name removed] is very warm and calming person and made me feel as ease.
I am sure that if I had met [name removed] under different circumstances we would have be great friends.
Can you please pass on my greatest thanks to [name removed] for me
Suggested improvements
I have to say nothing in my eyes it was just perfect for me and worked really well for me
Campbell House
2022-06-21
Person
5
5
0
Review of IAPT Talking Therapies Northants
21st June 2022
I feel i had a good overall treatment as i achieved my goals.
I feel I'm more able to manage my OCD and in control.
I feel the behavioral experiments and exposures were very helpful enabling me to face my fears, my anxiety. I can now normalize my anxiety and OCD and feel i have my life back.
I found [name removed] easy to talk to and non-judgemental, felt safe in the therapy sessions.
Suggested improvements
the only thing i can think of is the waiting list, could shorter!
2022-06-22 11:09:16
Response from Campbell House
Thank you for your kind words. The waiting list is longer than we want and we are constantly looking at ways to reduce the time from referral to first appointment. Best wishes, Hugh Jones, Patient Experience Manager
Campbell House
2022-06-21
Person
4
5
0
Review of Understanding and Managing Emotions Group
21st June 2022
The course has been very enlightening for me
Suggested improvements
Guiding through past experience's
Campbell House
2022-06-21
Person
5
5
0
Review of IAPT Talking Therapies Northants
21st June 2022
The care I have received has been very helpful. I have come a long way since I have started my therapy.
Before my therapy everything was all doom and gloom, whereas now I can see the good, my strengths and I have the tools to help myself.
[name removed] has been very open, empathetic, warm on approach. I felt I was listened to and guided throughout the therapy without pressure to achieve my goals.
I have achieved my goals.
Suggested improvements
I don't think there is any.
I am happy with the care i have received.
Campbell House
2022-06-20
Person
5
5
0
Review of IAPT Talking Therapies Northants
20th June 2022
[name removed] has been amazing throughout my entire journey. I feel like a new person and have skills and qualities I never had before. I was so worried at first that it wouldn't be enough sessions and even doing it over the phone wouldn't work. But that wasn't the case at all. I felt comfortable to talk about everything and i was always given the chance to express my feelings more if I needed or wanted to. I honestly cannot thank her enough. She's given me hope and a confidence that I didn't have before.
Suggested improvements
Personally I don't think there is anything that could be done better.